Yes, we will provide you with the licences for as many teams as you need to start into your first PI Planning with the piplanning app. A free trial is only available for our Cloud services. If you want to use it with our self-hosted option right from the beginning you need to purchase the licences for the number of teams you have.
No, we have customers using it with normal desktop computers and they are happy with it. Large touchscreens can be a great way to improve the collaboration of the teams even more. But to start with the piplanning app it's definitely not necessary to organise so many touchscreens right from the beginning.
Yes, we at Rentouch developing the piplanning app rely on customer feedback. It's very important to us and it's the basis of our backlog and its prioritisation.
With an active team license you have a Team Board to plan and the Program Board to visualise the dependencies.
Please whitelist 126.96.36.199 & 188.8.131.52 & 184.108.40.206.
Please make sure you are connected to the internet. Also you need to be able to connect over WebSockets on port 443 to the IP behind crossbar.piplanning.io (the protocol is wss and https). Maybe you need to adjust your firewall for this. If you are using a proxy-server to connect to the web you should follow this guide: Use a proxy server with the piplanning app
Try to delete the cache by deleting the rentouch folder in AppData. You can find the AppData folder by entering %appdata% inside the windows explorer. Delete the folder c:\\Users\<username>\AppData\Roamingrentouch
They are stored under 'c:\\Users\<username>\.kivy\logs'.
Please check your driver. There is a known issue with Intel driver (around version: 220.127.116.1178). Try to update your driver.
Make sure that you are not connected to any docking-station or that you have a external monitor connected to your laptop.