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If you experience a lot of requests (from the piplanning server to the ALM-tool) running into a timeout, you cain raise the default values. This can happen if your ALM tool is painfully slow (We experienced that multiple times with Jira).

Edit the configuration file of pi-server in the on-premise-docker piplanning.cfg (>= v1.0.10)

Edit the piplanning.cfg file and set:

custom_request_timeout = 8

Where the integer (or float) value to the right is the timeout in seconds. If you set the value to 0, the default timeouts are used.

 

 

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